- Introduction
This Cookie Policy governs the use of cookies and similar tracking technologies on www.plantmendpro.com (the “Website”), operated by Plantmendpro (“we”, “us”, or “our”), with its registered address in Singapore. This document explains how and why we deploy these technologies and outlines your rights to manage them in accordance with applicable legal frameworks, including the Singapore Personal Data Protection Act (PDPA), the General Data Protection Regulation (GDPR), and the ePrivacy Directive.
- What are cookies?
Cookies are small text files stored on your computer or mobile device when you access a website. They are widely utilized to ensure websites operate efficiently and to supply reporting data to website operators. First-party cookies are established directly by Plantmendpro, whereas third-party cookies are deployed by external entities providing integrated services, such as secure payment processing infrastructure.
- User consent and cookie banner mechanism
In strict alignment with European and Singapore regulatory mandates, we enforce a consent-first architecture for non-essential tracking technologies:
Strictly Necessary Cookies: Automatically activated upon visiting, these files facilitate core operational features, network security, and page navigation.
Non-Essential Cookies: Analytics, preference tracking, and third-party functional cookies are only deployed after you provide explicit consent by clicking the “Accept” button on our Cookie banner.
Consent Withdrawal: You retain the absolute right to revoke your consent at any time by modifying your browser configurations or adjusting your preferences through our cookie management interface.
- Categories of cookies deployed
The Website utilizes the following classification of tracking files:
Strictly Necessary Cookies: Vital for the fundamental operation, security, and accessibility of the Website. Retention period ranges from session duration up to 12 months.
Performance and Analytics Cookies: Gather anonymous statistical data regarding visitor interaction to improve site functionality and user navigation. Retention period extends up to 24 months.
Third-Party Cookies (Payment Processing): Secure financial transactions are managed via our primary payment gateway partner. Specifically, third-party cookies related to payment processing are handled directly by Stripe to detect fraud, maintain transaction security, and comply with financial standards. Retention period is governed directly by Stripe according to their regulatory schedules.
- Cookie retention schedule
In compliance with operational necessity and legal guidelines, tracking files on www.plantmendpro.com follow structured retention periods:
Session Cookies: Temporary files that expire and are permanently erased immediately upon closing your web browser.
Persistent Cookies: Files that remain stored on your device for a pre-determined duration (spanning from 30 days up to 24 months) or until manually deleted via browser settings.
- Managing and deleting cookies
You maintain full autonomy to accept or decline cookies through your web browser settings. Disabling cookies will not restrict basic site access, though certain interactive features and functionalities may experience limited performance. Please consult your respective browser’s help menu for detailed instructions on managing cookie preferences.
- Contact information
For inquiries or clarifications regarding our cookie practices, please reach out to us via the contact details below:
Address: xxx
Phone: xxx
Email: supply@plantmendpro.com